Great outcome with a very pleasant tech guy (Alex) who did not talk down to us and explained everything as he was working. I will certainly use him again if required and feel confident in his skills. I also appreciate the very quick response to my call for assistance.
Is your personal information and data worth the best protection and security services available? Of course it is! Computer Doctor is proud to now offer remote support, asset reporting, and system monitoring for residences in the Greater Bangor area. These services encompass more than just anti-virus— it is full system protection!
Computer Doctor’s managed security services program is comprised of intrusion prevention, proactive detection, and behavioral analysis. Deployment and updating of software is centralized to ensure coverage and consistency. Additionally we can offer web filtering and both onsite and cloud based fully managed backup. A wide range of detailed reports can be provided so you can feel confident in our efforts to support you.
But, what is the real difference between stand-alone anti-virus software and Computer Doctor’s residential managed services?
Stand-alone anti-virus software simply focuses on anti-virus, anti-spyware, and anti-malware; all of which are important to your PC’s security but your computer actually needs more security than what is traditionally offered. Computer Doctor’s Managed Anti-Virus Services has everything your PC needs; it includes what standard anti-virus software offers, plus much more! You can receive a monthly status and threat report based off the issues our network operations center has detected. Your computer also will run scheduled virus scans, and we offer both Windows and third party software patch management. We take the guesswork out of what to click and get rid of the nagging reminders for constant updates.
A major advantage to Computer Doctor’s Managed Services is the extra support you would receive by enrolling in this program. You have the option of unlimited remote support sessions for any unlikely issues your computer might encounter— from the comfort of your own home! Many computer issues can be repaired quickly and easily through a remote support session with the Computer Doctor.
What is the cherry on top of Computer Doctor’s Managed Services? Device health monitoring. The health of your computer is monitored and reported for any potential issues and if there is a problem, both you and the Computer Doctor are alerted. Problems like hard drive failure, viruses, and anti-virus expiration, printing, windows services, and blue screen issues can all be addressed quickly and efficiently. Your computer repair will be our top priority with a fast turn-around time.
Computer Doctor’s Managed Services provides you with complete PC peace of mind. Security, software, and hardware issues will be monitored and reported to both you and to the Computer Doctor. With that knowledge, you can bring your computer in to the shop to receive a quick and cost effective repair. We offer a plan that includes unlimited support and repair; if your situation qualifies for this beneficial program, Computer Doctor becomes your personal IT department! Monitoring occurs 24/7, and you can have peace of mind knowing that our systems are on the job.
This is a brand new service that only Computer Doctor can provide in the Bangor area. You will not find this convenience at any other shop around, and we are proud to offer it to residential users. Do you know of a small or home based office that could benefit from these services? As part of our initial launch of these comprehensive services we are offering 25 discounted custom packages. We can design the perfect amount of support for your family or small business in a very cost effective package. If you have any questions or would like to enroll in this innovative program, please give us a call at 862-7019 or stop in the shop at 50 Main Road North in Hampden!
We want to wish you a Merry Christmas from us at the Computer Doctor! We appreciate all your support and want to thank you for your continued business!
If you or anyone you know is going to receive a new computer or laptop this holiday, then we suggest letting that person know about the default privacy settings in new Windows 10 systems. If you are part of the minority of people who read the Privacy Statements or Terms of Service Agreements, then you probably already know about the lack of privacy in Windows 10. However, if you are part of the majority who doesn’t read them, we’ll let you know what to look out for on your new computer!
You would be surprised by the amount of personal information Windows 10 collects from its users—information including phone numbers, GPS location, credit card numbers, and even video and audio messages. All of this collection of data is outlined in the Privacy Statement that you would most likely agree to without reading (because who has the time to read the whole thing anyway?!).
Microsoft goes through 3 ways to use your personal data: “(1) to operate our business and provide (including improving and personalizing) the services we offer, (2) to send communications, including promotional communications, and (3) to display advertising.”
“To operate our business…” essentially means that the Microsoft applications that you use require your personal information to operate. For example, the application Maps needs your location to assist you properly. However, Maps is not the only application to use your location. Cortana, (the Windows equivalent to Siri), also uses your location and the only way to prevent that from happening is to not use Cortana at all. Microsoft also collects data to improve applications and try to fix any bugs, but this also means they track your usage of these applications. For instance, if you are using Microsoft Office and it crashes, then Microsoft will be able to see all of your documents that were open during the crash.
“To send communications…” means that Microsoft needs to make sure it can reach you if the primary means of communication fails. Microsoft discloses in the Privacy Statement that it collects your phone number, email, and mailing address; but claims that it uses this information to send promotions— and also to share with Microsoft partners. Click here to manage these communications.
“To display advertising.” is similar to the tracking that Facebook and Google uses to sell ads. Microsoft generates revenue from ads and sells demographic information to third-party advertisers. You even have your own advertising ID for your interest-based advertisements. You can choose to opt-out of these interest-based ads, but it won’t prevent data collection or less ads. If you don’t want to be tracked on the internet or if you want less ads, then we recommend installing this free extension for your browser.
To protect your personal information and data, then go to your privacy settings by clicking Start, then Settings, then Privacy. From there you can change how your computer uses your information from your location, microphone, camera, etc. You might also want to click on Feedback & Diagnostics and change the Feedback Frequency to “never” and Diagnostic and Usage Data to “basic” to prevent Microsoft from gathering random information.
If you are concerned about your private information, then you should not create a Microsoft account at start up. By not creating an account, your activity and information will be local to your computer and won’t be sent to Microsoft to further piece together your identity. To delete or mange your Microsoft account, go to Settings, then Accounts, then Your Account.
Your privacy is also at stake when you are using the internet. Microsoft Edge, (the new version of Internet Explorer), sends your internet browsing history to Microsoft to improve Cortana. To prevent the sharing of your browsing history in the settings for Microsoft Edge, go to Advanced Settings, then click View Advanced Settings, and under Privacy and Services turn off “Have Cortana Assist Me in Microsoft Edge.” And while you’re at it, back in the Privacy and Services menu turn off “use page prediction to speed up browsing, improve reading, and make my overall experience better.”
Cortana seems to be one of the most intrusive components of Windows 10 because she has to gather so much information from you. She collects anything from location, to contacts, to even speech and handwriting data. And all your interactions with Cortana are stored in the cloud. If you are suspicious about the data Cortana collects from you, you can adjust your settings and clear your data that she has learned from you.
While Windows 10 is very customizable and has a lot of neat features, there are some security aspects that could be concerning. At Computer Doctor, we want to protect you and make sure all your personal information is safe.
If you are worried about your privacy or need assistance in setting up your new Windows 10 computer, please give us a call at 862-7019! You can also stop in at 50 Main Road North in Hampden or come to Reboot Computer Services at 88 South Main Street in Brewer.
Merry Christmas and take 25% off any service if you come see us and mention this article before January 25!
No matter what type of shopper you are– the early bird who has everything wrapped up before Thanksgiving, or the mad-dasher that goes to grab everything the night before, it is easy to lose track of everybody on your gift list. There is the challenge of making sure that nobody gets the same present twice, especially if the same lists are circulated throughout your family. Here are a few tech tools that you can use to organize your holiday gift giving.
Keeping track of what you want to get for somebody, or what you have already purchased for others is challenging, particularly in large families. What good is planning ahead if you forget what you bought and where you hid it last month? How can you really keep your budget in mind when you are just wandering the store shelves aimlessly buying random gifts? If you have an iOS device, you can get the Santa’s Bag app. This gift giving app helps keep track of what everyone wants, how many gifts you have bought for each person, how much money remains in your budget, and even whether or not you have wrapped the gifts yet. You can add recipients as you go, as well as input what they want or what you think they want into a “gifts and ideas” list. You can set a certain budget for each gift recipient, sort out what store you will be buying the gift from, and set the status of wrapped or unwrapped, and add a gift location so that you don’t forget where you hide it!
A great gift giving app for those who do not have iPhones is the Christmas Gift List for Android. This app tracks ideas for what you want to get each person. The Christmas Gift List app also has quick click icons that let you update the status to bought, or from unwrapped to wrapped. Much like Santa’s bag, you can set personal budgets for each recipient- and see how many gifts you still need to buy at a glance. There is additional room for notes about each gift such as how you wrapped it, how large it is, and what color it is. This app is great for keeping you on top of your holiday gift giving.
The apps mentioned above are great for staying on track of your own gifts, but for those who need to coordinate with friends and family to avoid gift overlap, consider using Google Sheets. Google Sheets will help you form a complete gift giving spreadsheet, with each recipient having their own tab. The only downfall of this system is that users will
be able to see when a gift from their list has been crossed off. The best thing about Google Sheets is that it is free and can be accessed from any device that has an internet connection. All you need is a Gmail account, and family members can see who has added what. As soon as an item is purchased, it can be removed from the wish list so that no item is gifted twice. Although Google Sheets was designed to be more of a tool for school or business, it is surprisingly effective for use as a gift giving organizer.
Of course, there are some families that are spreadsheet challenged. For those families, there are several online wish lists that are good for beginners. MyRegistry allows you to add gifts from any online store, as well as sync any existing registries you may have at places like Amazon, Target, Walmart, Macy’s, and more. You can also use the smartphone app to scan bar codes of items that you find in physical stores. After you have compiled your list, you can share it on social media, a custom link, or allow people to search for it using your name. People with whom you have shared your list can update an item to show you when it is purchased. If every member of your family signs up for a MyRegistry account, everybody gets what they want and nobody ends up with three of the same gifts. MyRegistry is probably the most comprehensive tool for organizing your gift giving, but it does not work unless everybody is on board.
No matter how many people are on your holiday shopping list, staying organized can be a challenge. When it comes to gift giving, it is best to stay on top of things and not wait until the last minute, but no matter what your holiday shopping approach is, these tech tools will surely help organize your gift giving.
At the Computer Doctor, we can help you give the best gifts to your loved ones. We have an iMac in the shop, as well as two laptops ready to go– one of which is touchscreen! A newly refurbished computer by a certified and trustworthy technician is the perfect present to give this season.
Call us at 862-7019 or stop by and visit us at 50 Main Rd N in Suite B in Hampden, ME to check out our selection! If you mention this article, you will even receive 15% off!
You’re scrolling your Facebook feed and checking your email when you remember you left those cookies in the oven! You set your laptop down on the couch and run to the kitchen. Your trusty golden retriever follows you everywhere, so when you run off the couch, he follows! But his excitement moves your laptop just enough to slide off of the couch and land sideways on your hardwood floor.
Ouch!
It isn’t until you go back into the living room to gingerly inspect your laptop for damage. You open it up and see the devastation that has occurred– the display has lines everywhere in all different colors and keeps flickering, not to mention the crack that is spreading across the screen.
Does this sound similar to a situation you’ve been in? We understand how hard it is to look at your beloved laptop and see a shattered screen or a rainbow of colors that shouldn’t be there.
The Computer Doctor can help you! There are two highly skilled technicians in the shop that will remove the broken screenn right now and install a brand new one for you. The parts we use are the highest quality; this means your new screen won’t be flimsy and easy to break. It will be the same quality as the screen you received with your laptop originally or higher!
We often find ourselves fixing the mistakes of others. Many repair shops don’t have technicians that have the experience and training we have, so they are fixing devices without the skills required to do a competent repair. What ends up happening is that those devices develop problems after the repair, and often the screens they install can be of inferior quality and can easily crack. I don’t think there is anyone that would want that to happen after just getting their laptop repaired.
At the Computer Doctor, we specialize in all types of computer repairs. Computer Doctor is a full service repair center; we repair hardware and software ailments on all brands of PC’s as well as the full range of Apple products, from iMac’s to iPod’s. We have you covered!
We are located at 50 Main Road North in Hampden, Maine; across the street from the Circle K in the same building as Rivertown Family Eye Care. You can also call us anytime at (207) 862-7019.
Mention this article and receive an additional 5% off your screen replacement for any device until December 9, 2015!
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internet connection. All you need is a Gmail account, and family members can see who has added what. As soon as an item is purchased, it can be removed from the wish list so that no item is gifted twice. Although Google Sheets was designed to be more of a tool for school or business, it is surprisingly effective for use as a gift giving organizer.
your list can update an item to show you when it is purchased. If every member of your family signs up for a MyRegistry account, everybody gets what they want and nobody ends up with three of the same gifts. MyRegistry is probably the most comprehensive tool for organizing your gift giving, but it does not work unless everybody is on board.
